What are onsite Support Types?
When most people hear the word “onsite”, they think that it refers to “onsite” support and assistance. In fact, though, there are many different types of onsite support, including support from Microsoft, and help from third-party contractors.
Onsite support is typically provided by Microsoft in its Windows OS support. When Onsite Windows support is not available, support is provided from third-party contractors or by Microsoft themselves. Onsite Windows support is also offered when the OS is updated, and there is a problem with the operating system such as a virus or driver update.
Onsite Windows support is usually provided as part of Microsoft Office Support but is sometimes available separately. If you are using an operating system other than Windows, help may be available from a third-party support provider.
Onsite Technical Support is offered to customers who own a Microsoft product. This support may include support for hardware, software and driver updates. For example, an upgrade to a new computer may need onsite support, and drivers to support the upgraded computer may be necessary, too. Support for Microsoft Word documents may be offered when the computer has a problem with the software or a hard drive crash, for example.
Onsite IT support is often available onsite, meaning onsite service is provided from the service provider itself. Still, it is typically provided by a third-party IT support company. These companies often offer support services for Microsoft Office, and in many cases Microsoft hardware.
Onsite IT support may be provided through Microsoft Service Delivery Manager (MDM) or through onsite support centres, where consent is provided by trained technicians who are located onsite to meet your business needs. Most IT support centres offer onsite diagnostics to identify problems and resolve them before they affect functionality.
There are many types of support for all kinds of Microsoft products, and many different levels of service and support. Depending on your business needs and budget, help may be provided through an onsite centre, through third-party vendors, or onsite IT support provided Themselves. It is also possible to pay to have third-party permission delivered to you.
The type of support is determined by the level of functionality that you need, as well as your budget. Onsite support can be purchased to provide support for several functions or specific functions.
The type of support that you purchase is dependent on the kind of support that you need. There are many different types of support provided by Microsoft.